About

Hello! I am Michael Turner. Entrepreneur, Leader and Information Technology Director.

A passionate IT Executive with excellent analytical, interpersonal and problem-solving skills. An expert to plan, develop, resolve, optimize, organize, direct, manage and evaluate information technology processes as per requirements. An insightful decision maker who makes the right judgments and changes the consensus to get the high-quality results. A result oriented professional with a great ability to contribute to organizational goals. Focus on methodologies to enhance technology performance with cost effective parameters."

Basic Information
Age:
44
Email:
turnertwenty@hotmail.com
Phone:
+1210-706-0579
Address:
Canyon Lake, Tx
Language:
English
Professional Skills
Exchange Messaging
80%
Security
90%
Network Administration
90%
Microsoft Exchange
85%
AWS/AZURE Cloud
75%
Infrastructure
95%
Work Experience

NOVEMBER 2013 - Present

director of it
Star Anesthesia | San Antonio | Texas Area

Lead and coordinate development of IT infrastructure to ensure key business strategies and processes are supported by systems that enable growth and flexibility.  Manage communications and working relationships between IT and other departments within the organization including outside IT service providers.  Develop and implement cost effective IT strategies as per requirements.  Ensure that organizational structure is appropriate for current and future business needs.  Design, develop, implement, and coordinate policies and procedures for all areas of information technology

NOVEMBER 2014 - PRESENT

Director of IT / Owner
Star IT LLC | San Antonio | Texas Area

Converted Star Anesthesia’s IT department into a profit center and have successfully generated over $100,000 in revenue annually with a 20% increase year over year.  We provide IT Services to all industries within the surrounding areas.  I have established service offerings, contracts, service level agreements, marketing, accounting and proposals for all work provided by Star IT.  I’ve redeveloped our departmental climate to be customer focused and provide a high level of service to both Star Anesthesia as well as Star IT clients.

2016 - PRESENT

cISCO CCNA INSTRUCTOR
Hallmark University | San Antonio | Texas Area

Track student’s progress, monitored achievement against targets and take appropriate action as per requirements.  Resolve technical issues related to core concepts during Q/A session.  Guide and teach cisco network academy CCNA, CCNP courses leading to CISCO certification.  Support individual learning by planning

AUGUST 2011 - NOVEMBER 2013

it oPERATIONS MANAGER
Digitactics Inc. | San Antonio | Texas Area

Managed all aspects of the implementation and operation of information and functional systems for the organization, including software applications, network, and end-user computers.  Developed requirements, outlines, budgets, and schedules for information technology projects.  Monitored and managed annual IT budget and ensured cost effectiveness  Translated customer needs assessments for complex implementations.  Obtained and maintained vendor certifications as per requirements.  Maintained quality control by establishing and maintaining technical operations standards.

2009 - 2012

aDJUNCT INSTRUCTOR
Hallmark University | San Antonio | Texas Area

 Managed and developed student learning through effective teaching in accordance with schemes of learning and policies.  Guided complex topics and evaluated their performance.  Used a variety of methods to match curricular objectives.  Instructed students related to laboratory safety procedures.

AUGUST 2011 - NOVEMBER 2013

it oPERATIONS MANAGER
Digitactics Inc. | San Antonio | Texas Area

Managed all aspects of the implementation and operation of information and functional systems for the organization, including software applications, network, and end-user computers.  Developed requirements, outlines, budgets, and schedules for information technology projects.  Monitored and managed annual IT budget and ensured cost effectiveness  Translated customer needs assessments for complex implementations.  Obtained and maintained vendor certifications as per requirements.  Maintained quality control by establishing and maintaining technical operations standards.

SEPTEMBER 2006 - AUGUST 2011

IT MANAGER
HEI SYSTEMS AND SOLUTIONS AND ACQUIRED MISSING LINK Inc.

 Developed and implemented all IT policies and procedures, including architecture, security, disaster recovery, standards, purchasing, and service provision.  Carried out IT installations, implementations, configuration, roll outs and other technical duties as required.  Managed financial aspects of the IT Division which mainly included purchasing, and budgeting.  Managed systems testing and modification to ensure reliable operability.  Developed and implemented project plans, risk assessments and contingency plans.

MARCH 2005 - JULY 2011

VP NETWORK OPERATIONS
MISSING LINK INC. | San Antonio | Texas Area

Designed, installed and configured internal servers, network devices and firewalls.  Ensured network performance, and performed fault analysis.  Maintained and understood systems, regulatory requirements, and security interdependencies as per requirements.  Built productive remote software development teams by managing performance using results-based metrics and utilizing remote collaboration tools such as SharePoint.  Monitored 300+ desktops, 54+ servers, 28+ devices in multiple locations.  Researched and recommended innovative approaches for network and system administration tasks.

OCTOBER 2006 - AUGUST 2010

CNS Instructor
ITT Technical Institute | San Antonio | Texas Area

 Prepared and delivered lessons to all students in the class.  Created and designed course work related to CCNA, MCP, and MCSE.  Assisted student and practically worked on cisco routers and switches.  Taught courses according to education which mainly included cisco, windows 98, networking, windows 2000/XP and windows 2000 server.

JUNE 2004 - SEPTEMBER 2006

IT Manager/Senior Consultant
MISSING LINK INC. | San Antonio | Texas Area

 Provided statistics of systems usage, systems outages, and user requests at meetings, planning sessions, and other interactions.  Worked and managed Veritas Backup Failures/Response, Microsoft Exchange 2003 Administration, Exchange 2003 Frontend/Backend Deployments, WAN Links, SMS 2003 Administration, Windows 2000 to 2003 Migration, SQL Migrations and Administration, Dell Server Installations, Network Attached Storage Integration.  Managed software, hardware, vendor evaluation, recommended improvements.

JULY 1994 - AUGUST 2003

System Administrator
United States Marine Corps

 Managed all operating systems and end-user software.  Managed communications and connection solutions, including workstation connectivity, local area networks, intranet, and internet applications.  Mitigated, identified, and resolved hardware and software problems on servers, and workstations. Worked on cryptologic security, computer network defense, conducted preventive maintenance of assigned area network equipment, the transmission and receiving of special intelligence via the Defense Special Security Communications (DSSCS), and the Defense Messaging System (DMS).  Managed servers and server hardware replacement.  Provided expertise and support during systems upgrades, installations, conversions, and file maintenance.

Education

2013 - 2014

Master's Degree
Master of Information Technology

University of PHOENIX

Along with the knowledge and skills related to the University Learning Goals, students who graduate from the College of Information Systems and Technology should gain program-specific knowledge, skills and abilities. Each college or school creates a set of Program Student Learning Outcomes (PSLOs) to describe the knowledge, skills or attitudes students will possess upon completion of the program of study. By the time you complete your Master of Information Systems, you should be able to perform these learning outcomes. The goal of accreditation is to ensure that education provided by institutions of higher education meets acceptable levels of quality. Accreditation is your assurance the University meets quality standards.

1996 - 1997

NAVAL ROTC
Computer and Information Systems Security/Information Assurance

University of oklahoma

The purpose of the NROTC Program is to educate and train qualified young men and women for service as commissioned officers in the Marine Corps and in the Navy as unrestricted line officers. As a significant source of Navy and Marine Corps officers, the NROTC Scholarship Program plays an important role in preparing mature young men and women for leadership and management positions in an increasingly technical Navy and Marine Corps. There are many paths to become a member of The University of Oklahoma NROTC Battalion. While the majority of our students are scholarship Midshipmen we also have Enlisted Sailors and Marines enrolled in Enlisted Commissioning Programs. Additionally many of our students are Non-Scholarship Midshipmen, also known as College Program Midshipmen. With the exception of minor uniform differences it is next to impossible to tell Midshipmen apart from one another as they all participate in the same activities regardless of status. Students selected to participate in The University of Oklahomas NROTC Program make their own arrangements for college enrollment and room and board. They take the normal course load required by the college or university for degree completion as well as courses required for participation in NROTC. Additionally, all midshipmen are required to follow specific academic guidelines. Students have many career options to choose from prior to commissioning into the Navy or the Marine Corps.

1996 - 1997

Bachlelor of Science
Computer Information Systems

University of Mary

The Computer Information Systems bachelors degree program focuses on practical applications of technology and the use of IT in a business context. In addition to gaining a strong understanding of information systems and computer science, graduates of this program will also learn how to incorporate servant leadership into their everyday lives as business professionals, through a curriculum infused with Christian, Catholic, Benedictine values.

2007 - 2009

Tipton High School
Science and Mathematics

General Studies

Certifications
References
Highlighted Projects
Contact Me
Feel free to contact me

Address

Canyon Lake, Texas

Phone

+1210-706-0579

Email

turnertwenty@gmail.com